Breakdown visits by Field Staff:

1. Colombo City Limits – within 02 hours
2. Suburbs – Within a day (12 hours)
3. Outstations
1. 50 – 120 km – within 24 hours
2. 120 – 240 km – within 48 hours
3. Over 240 km within 60 hours

Along with urbanization and development come delays of meeting agreed deadlines. We believe you will understand this difficulty which may sometimes be beyond our control.However we take this as a challenge and do everything possible to overcome difficulties while making every effort to meet time-limits to the best of our ability.